I’m a London-based Product Design Lead, driven to ship products that bring joy and utility to people’s lives.

I’m a London-based Product Design Lead, driven to ship products that bring joy and utility to people’s lives.

I’m a London-based Product Design Lead, driven to ship products that bring joy and utility to people’s lives.

My systems-thinking approach has been shaped over a decade’s experience across strategy, creative and product design at global consultancies AKQA and Publicis Sapient. So I care as much about why we’re building something as how it looks and works. 






I particularly enjoy designing new products from scratch: taking a vague business problem, finding the version worth building, and seeing it through to something shipped and tested.

Through my experience, I’ve mentored talent and led small design teams across London and Sydney to create experiences and products for major brands. In an ever-changing technological landscape, I’m continuously learning new tools and skillsets, excited by the experience possibilities that an AI-enabled future holds.

AA logo
Nike logo
Bupa logo
ASOS logo
Prime Video logo
RHS logo
NatWest logo
Elton John logo
Jamie Oliver logo
Nissan logo
IBM logo
Unilever logo
Volvo logo
M&S logo
Primark logo
Heathrow logo
Wesfarmers logo
Foster+Partners logo
AKQA logo
WPP logo

Skillset

Strategy & Directon

End-to-End Product Design

Product Strategy

Systems Thinking

User Research

Design & Craft

UX/Interaction Design

UI/Visual Design

Prototyping

App Design

Web Design

AI Product Design

Accessibility

Leading & Scaling

Stakeholder Management

Mentoring

Line Management

Communication & Presenting

Technical

Figma

Claude Code

Adobe Creative Suite

Vercel

Framer

Jira & Confluence

Miro, Mural & FigJam

Microsoft Office

Google Workspace

Experience

2025 – 2026

Product Design Lead

Publicis Sapient

Sydney

2021 – 2024

Product Design Lead

Publicis Sapient

London

2018 – 2021

Business Strategist

AKQA

London

2016 – 2018

Creative

AKQA

London & Portland

2014 – 2016

Strategic Planner

AKQA

London

2011 – 2014

BSc Psychology

University of York

York

Product Design Lead

2025 – 2026

Publicis Sapient

Sydney

Product Design Lead

2025 – 2026

Publicis Sapient

Sydney

Product Design Lead

2021 – 2024

Publicis Sapient

London

Product Design Lead

2021 – 2024

Publicis Sapient

London

Business Strategist

2018 – 2021

AKQA

London

Business Strategist

2018 – 2021

AKQA

London

Creative

2016 – 2018

AKQA

London & Portland, OR

Creative

2016 – 2018

AKQA

London & Portland

Strategic Planner

2014 – 2016

AKQA

London

Strategic Planner

2014 – 2016

AKQA

London

BSc Psychology

2011 – 2014

University of York

York

BSc Psychology

2011 – 2014

University of York

York

Case Studies

© 2026 Francis MacGillivray

© 2026 Francis MacGillivray